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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ann Marie Bruno-Rakowitz

Ann Marie Bruno-Rakowitz

January 7, 2025

5  out of  5
rating by Ann Marie Bruno-Rakowitz
"I worked with Vicki today and purchased a policy for my prized jewelry. Vicki was polite and exceptionally helpful. I appreciated her thoughtfulness and insight."
We responded:
"Thank you so much for your review, Ann! I’m so thrilled to hear that Vicki was able to help you determine a plan that works for you, and that you were pleased with your experience with her. Thank you for choosing State Farm! -Justin"
Profile photo of Patty Anderson

Patty Anderson

December 31, 2024

5  out of  5
rating by Patty Anderson
"This office is great, Kendall was very helpful!"
We responded:
"Patty, thank you for taking the time and reviewing our office! It is great to hear that Kendall was able to assist you with your insurance needs. Our team is happy to help! -Justin"
Profile photo of Roberto Aguirre

Roberto Aguirre

December 29, 2024

5  out of  5
rating by Roberto Aguirre
"I’ve had the greatest experience with Justin Meadows - State Farm. Everyone in the office is very helpful, especially Brandy W. She anticipates my insurance needs and goes above and beyond to answer any questions I have. Keep up the great work!"
We responded:
"Roberto, we appreciate your kind words and 5 stars! It is great to hear that our team and specifically Brandy was able to help answer your questions. We are always here for you and your insurance needs! - Justin"
Profile photo of Corette Maulding

Corette Maulding

December 19, 2024

5  out of  5
rating by Corette Maulding
"Vicki took time to work with me once again helping us determine what changes needed to be made with our coverage. Great at explaining exactly what would happen with changes, the pros and cons to making a change and just super excellent at all explanations! Follow up with email to let us know what changes were implemented and additional questions taken care of via email. Thank you for making all this easy!"
We responded:
"Hi Corette, thank you so much for sharing your experience! I’m thrilled to hear that Vicki provided such thoughtful and thorough assistance. Taking the time to explain options and making sure you feel confident in your decisions is exactly what we aim to do. Your kind words about Vicki's dedication and follow-up mean so much to her and to the rest of our team. If you have any more questions or need further assistance, don’t hesitate to reach out—we’re here to help! -Justin"
Profile photo of Tessa Truair

Tessa Truair

December 12, 2024

5  out of  5
rating by Tessa Truair
"This group at State Farm is amazing. Matthew Wagar especially!!! He is honest, genuine, and extremely helpful on all levels."
We responded:
"Thank you so much for the wonderful review, Tessa! We're thrilled to hear that Matthew provided you with such outstanding service. We truly appreciate your kind words and are grateful to have him on our team! -Justin"
Profile photo of Chris Kulvik

Chris Kulvik

December 10, 2024

5  out of  5
rating by Chris Kulvik
"I personally know how much time Vicki takes with each client. In fact I know she worked with me for weeks, months, and years. She gets issues resolved with my insurance, the rates, the claims and the constant changes in Auto and Home ownership."
We responded:
"Thank you for the fantastic review, Chris! We're thrilled to hear that Vicki’s personalized approach has been so valuable to you over the years. Your continued trust in our services means a lot, and we’re always here to help with any future insurance needs! -Justin"
Profile photo of Charley Byrd

Charley Byrd

December 10, 2024

5  out of  5
rating by Charley Byrd
"Absolutely wonderful team so far! We recently moved from out of state and this team is so very warm and welcoming ❤️ and Robyn explained everything very clearly when choosing my new plan. Great first experience!"
We responded:
"Charley, thank you for taking the time to leave us a review! I am so glad to hear that you have felt welcomed and taken care of by my team! Moving from out of state can be a stressful ordeal, and it’s wonderful to hear that we can help even a little. Welcome to Texas! -Justin"
Profile photo of Zack Avery

Zack Avery

December 8, 2024

5  out of  5
rating by Zack Avery
"Justin and his team are awesome!!"
We responded:
"Thanks so much for the great review, Zach! I'm glad to hear that you had a positive experience with me and my team. We really appreciate your support and look forward to working with you again! -Justin"
Profile photo of Ryan Williams

Ryan Williams

December 6, 2024

5  out of  5
rating by Ryan Williams
"Justin is great and has an even better team around him! Especially, Kendall who works the front desk. She was incredibly friendly and helpful! Highly recommend!"
We responded:
"Thank you so much for the fantastic review, Ryan! We’re thrilled to hear that the team, especially Kendall, made such a positive impact on your experience. Your recommendation means a lot to us, and we truly appreciate your kind words! -Justin"
Profile photo of Michelle Wilcox

Michelle Wilcox

December 6, 2024

5  out of  5
rating by Michelle Wilcox
"Great team here, especially Kendall who is upfront and is always ready to help with so much kindness."
We responded:
"Thank you for the wonderful review, Michelle! We’re so glad to hear that Kendall’s kindness and helpfulness made such a positive impression. We truly appreciate your kind words and are grateful for your support! -Justin"
Profile photo of jd klein

jd klein

December 6, 2024

5  out of  5
rating by jd klein
"Justin and his team area amazing! Especially Kendall. She is incredibly helpful and great to talk to. She made the entire experience so easy and reassuring. I highly recommend."
We responded:
"Thank you so much for your kind words, JD! We’re thrilled to hear that Kendall and the team were able to make your experience smooth and reassuring. We truly appreciate your recommendation and are grateful for your support! -Justin"
Profile photo of Jennifer Klein

Jennifer Klein

December 6, 2024

5  out of  5
rating by Jennifer Klein
"Kendall does a great job helping and I love her Halloween post!!! So friendly and you can tell how much she loves helping others"
We responded:
"Thank you for the wonderful review, Jennifer! We’re so happy to hear that Kendall’s friendly and helpful nature made a difference for you. We truly appreciate your feedback and are grateful for your kind words! -Justin"
Profile photo of Cailan Ellison

Cailan Ellison

November 20, 2024

5  out of  5
rating by Cailan Ellison
"The representative I spoke with, Kendall Anderson, is absolutely amazing! She made the whole process so easy and stress-free. She took the time to explain all my options, answered all my questions, and found a policy that worked perfectly for me. Kendall is super knowledgeable, responsive, and genuinely cares about her clients. If you’re looking for someone who will go the extra mile, she’s the one to call. Highly recommend!"
We responded:
"Thank you so much for your wonderful review, Cailan! We're thrilled to hear that Kendall made the process easy and stress-free while finding a great policy for you. Your kind words mean a lot, and we’ll be sure to pass along your feedback to Kendall—we’re lucky to have her on our team! -Justin"
Profile photo of Denise Mickelsen

Denise Mickelsen

November 20, 2024

5  out of  5
rating by Denise Mickelsen
"Vicky is awesome! She has helped with all questions I have had regarding my policy and others I had considered!"
We responded:
"Thank you so much for the kind words, Denise! We're thrilled to hear that Vicky has been able to assist you with all your questions and help you navigate your options. We truly appreciate your trust and look forward to continuing to support you! -Justin"
Profile photo of Sarah Vasquez

Sarah Vasquez

November 1, 2024

5  out of  5
rating by Sarah Vasquez
"Love the customer service here! Especially from Kendall!!"
We responded:
"Thank you for your review, Sarah! I am so glad that you are pleased with our work, and especially Kendall. If we can do anything else for you, please feel free to contact my office again! -Justin"
Profile photo of John Mulkey

John Mulkey

November 1, 2024

5  out of  5
rating by John Mulkey
"Always very responsive to both our personal & business needs, thanks Justin! You and your staff are top notch, looking forward to another 20+ years as loyal customers! John & Peyton, AMI SERVICES"
We responded:
"John & Peyton, thank you so much for the wonderful review! We take pride in providing great customer service! We are so grateful for the opportunity to continue serving you! Thank you for choosing State Farm! -Justin"
Profile photo of Ebby Isbill

Ebby Isbill

October 31, 2024

5  out of  5
rating by Ebby Isbill
"Helpful & informative! Love the whole office especially Kendall"
We responded:
"Ebby, thank you for taking the time to leave such a kind review! We’re so glad we could meet your expectations! We’re here whenever you need us! -Justin"
Profile photo of Katy hand

Katy hand

October 30, 2024

5  out of  5
rating by Katy hand
"Working with Justin and his team is amazing. He has put together a great team that provides incredible customer service. They make sure you fully understand everything about your policy, what your coverage will be and any other questions you may have. You can tell that each person on his staff really care about helping you get the best thing for your situation!"
We responded:
"Katy, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Justin"
Profile photo of Mark Davies

Mark Davies

October 9, 2024

5  out of  5
rating by Mark Davies
"Caring and fantastic office staff"
We responded:
"Thank you so much for your five-star review, Mark! We’re thrilled to hear that you found our office staff caring and fantastic. Your appreciation means a lot to us, and we’re here to help whenever you need! -Justin"
Profile photo of Jackie Johnson

Jackie Johnson

September 27, 2024

5  out of  5
rating by Jackie Johnson
"Insurance coverage can be complex for me. Every time I have questions on coverage/s or the need for a new or different coverage , Vicki is readily available to explain the needs and or benefits of each coverage. That helps me make the decisions necessary that protects my home and autos. I truly appreciate her thoroughness and attention to detail in going over my insurance coverage with me! Thank you, Vicki!!"
Profile photo of James Mansfield

James Mansfield

September 26, 2024

5  out of  5
rating by James Mansfield
"Justin and his team are very thorough and great at what they do! He came highly recommended and I’ll do the same. I also want to point out that Brandy Wacaster has been great to work with!"
We responded:
"James, thank you for the five-star review! Our team takes great pride in providing thorough and exceptional service. We are very grateful for your recommendation! If you have questions or require assistance, please don't hesitate to reach out. Thank you for choosing State Farm! -Justin Meadows State Farm Insurance Agent, New Braunfels TX"
Profile photo of Noelle Taylor

Noelle Taylor

September 24, 2024

5  out of  5
rating by Noelle Taylor
"Highly recommend this agency! We moved from out of state and had/have several policies to transfer, and they are super helpful with everything. Special shout out to Vicki, who is fantastic and made us feel so welcome. Thank you!"
We responded:
"Thank you for the recommendation, Noelle! I’m thrilled that Vicki made you feel welcome, especially during the process of transferring your policies! Moving can be stressful, and I hope that my team was able to make this one part of the ordeal a little more pleasant. If there is anything else we can do for you, please contact my office. -Justin"
Profile photo of Patrick Phillips

Patrick Phillips

September 18, 2024

5  out of  5
rating by Patrick Phillips
"Fantastic staff! They always go above and beyond to make sure all of your needs are met."
We responded:
"Thank you so much, Patrick! I’m glad to hear that our team is taking care of you. If you ever need anything or have questions about your insurance, feel free to reach out anytime. Your support means a lot! – Justin"
Profile photo of Joe Swarthout

Joe Swarthout

September 17, 2024

5  out of  5
rating by Joe Swarthout
"My generation did not grow up in this technical era so I am tech challenged and when I had a problem with the State Farm app I went to the office for help. Matt worked with me until the problem was resolved. Customer service is a big issue with me and Matt meet my needs. Anytime I have an issue everybody is willing to help. This is a great agency and I appreciate your service."
Profile photo of Elise K

Elise K

September 16, 2024

5  out of  5
rating by Elise K
"Had such a great experience with their agent, Vicki! She knew exactly what I needed to do to solve the multitude of problems I had when it came to my car accident. Wouldn't want to work with anyone else! She's the greatest."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Vicki was able to assist you effectively and make the process smoother, especially in such a difficult situation. Your satisfaction is our top priority, and we'll be sure to pass along your praise to her! -Justin"