State Farm® Insurance Agent Justin Meadows

"I switched over to Justin recently after having some issues with our last agent. Immediately Mr Meadows reached out asking to meet to go over my polices to make sure I didn’t have any questions and had all the coverage I needed. It was so nice to be able to meet and go over everything I had and things I was missing. I appreciated him take time out of his day to do that for me. I highly recommend his office for all your insurance needs."

"Best in TX!"

"Vicki has been great to deal with and has made transferring my policies from out of state easy."

"Justin and his team are amazing! They are always Good about finding ways to save me money! Customer service manager Brandy always goes above and beyond to help me!"

"I worked with Vicki migrating several rental property policies over from one carrier to her office at State Farm, Vicki is knowledgeable, great to work with, and efficient. I highly recommend Vicki!"

"Justin Meadows - State Farm in the New Braunfels area goes the extra mile for his clients. When our 2022 Ram was totaled, we were offered what we considered a low replacement amount. Justin worked with State Farm to get the maximum amount for our vehicle, resulting in us getting several thousand more. The Justin Meadow's crew treats clients like family. I even received a phone call from them on my birthday just to check in on me and to wish me a happy birthday, this in addition to the birthday card they sent. Keep up the great personal customer service. The Proctors"

"Brandy Wacaster provided top notch customer service! She helped me find more coverage at a cheaper rate for my home and auto bundle than what I was paying with LM and the process so so fast and seamless! I highlight recommend Justin Meadows State Farm agency highly recommend working with Brandy for any insurance needs or concerns!"

"I just switched to state farm. Vicki made the process so easy. She was so amazing and professional. I'm glad I signed up with state farm!"

"Always a great experience working with Justin!"

"Matt Wagar continually provides excellent service and works to find the best rates with the most coverage for our family. He is a pleasure to do business with every time we call."

"I have never received more professional, dedicated customer service than what I've experienced with Justin Meadows. He is attentive, he listens to understand, and provides solutions to problems that leave you feeling confident in your policy decisions. Home, auto, and business coverage - and we could not be more satisfied. The highest of recommendations to Justin Meadows and his agency. You don't even know how amazing your insurance experience can be!"

"Sign up for State Farm if you’re a good driver with an excellent driving record and enjoy having your rate increased when you change vehicles, every time your policy renews, or just whenever they want because “everyone else had a 5% rate increase so we did that as well.”"

"Very professional and cares about his clients as well as his staff and it shows! I work with a lot of insurance companies for work and I can say Justin and his team go above and beyond for their clients."

"Always been treated fairly with good responsiveness. See no reason to change. Dr. Johnnie Rosenauer"

"Great services and friendly people."

"I had the absolute worst experience with this agency. First, my auto/renters policy went up immensely bc “Texas got a rate increase” I removed a vehicle and lost my multi car discount-which is fine. I called them and it was supposed to be $175m after 2 months of $190. The very next month I got a letter that it was going to be $266/m. I spoke to them again and asked for my policy to be taken off automatic draft. I called later that day and canceled bc I found a policy paying one hundred dollars less a month. The following week, $266 was taken out of my account. I called again and was told there was miscommunication between the agents and billing and I should expect a refund. I called a few more times and was told the same thing. 2 weeks went by and the money was still not in my account. I opened some mail from SF and saw a check for $8.62. So I called again. They said it was supposed to be $144 and that I canceled in the middle of my policy. Never in my life have I paid for a policy while in the middle of a billing period. In the past, if I cancelled a policy, I would get a refund of money paid. I asked them to send me my statements. Every payment for every billing period. I have yet to receive that statement. I’m my opinion, there was no miscommunication except to me. Not one time that we were on the phone, was I told what my refund would be or that I would be receiving a check. As far as I’m concerned, I am still owed $122. This is a bad business practice. I believe the agents intentionally kept my auto draft going after my policy was canceled bc they knew they would not be refunding the full amount. I should have been notified what the situation was, instead I was told how their insurance went up too. I’m just grateful I was able to find a reasonable price for a new policy. I’m disappointed in the State Farm brand. From what I’ve been told, there are MANY people with horror stories about their recent experiences with State Farm."

"Justin and his team are very thorough and great at what they do! He came highly recommended and I’ll do the same."

"Justin and the rest of the team at State Farm have been fantastic! Justin has been handling my auto, business and personal policies for several years and they have never let me down. When my vehicle was hit his team quickly and diligently helped me navigate through the claims process. As a small business owner I have some specific insurance needs and justin and his office offer great support when it comes to managing my insurance needs and answering any questions."

"Friendly and very helpful with your needs."

"Just got a new auto/home insurance policy with Justin at State Farm. Had a question about monthly invoice bill and call his office. Kimberly was great! I explain my concern and she quickly answered my questions about invoice. Quick and easy!"

"Changing from one insurance company to another can sometimes be a hassle. Thanks to Vicki Kaddatz-Kulvik, Account Manager at Justin Meadows State Farm here in New Braunfels, TX. that was a very easy process. Not to mention that their rates and coverage are so much better than the previous company I was with. Thank you Vicki for making this process painless."

"Justin and his team have been great. Every time I have left a message I have always received a call back within a business day. His team has always been willing to assist and find ways to save me money."

"Don't bother wasting your time. You email them, leave them loads of messages and the don't have the common courtesy to call back or even leave a message. You wasting your time."

"Switching to State Farm with Justin was the best thing I did for my insurance. He took the time to listen to my needs, matched what I had, and even found a better plan at a cheaper price and saved me money! He never rushed through the process and made sure I was getting the best plan that I needed. I am so glad I decided to make the switch. Justin made the process so easy and helped every step of the way! I’d recommend State Farm and using Justin to anyone. Thank you for everything."

"Justin was extemely helpful working with me to update the coverage we needed for both our auto and home insurance. He walked us through each step of the way, helping us save money and ensuring we had better coverage. His personal touch and customer service is superb! My only regret is that it took me so long to change companies and agents before reaching out to Justin."