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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cailan Ellison

Cailan Ellison

November 20, 2024

5  out of  5
rating by Cailan Ellison
"The representative I spoke with, Kendall Anderson, is absolutely amazing! She made the whole process so easy and stress-free. She took the time to explain all my options, answered all my questions, and found a policy that worked perfectly for me. Kendall is super knowledgeable, responsive, and genuinely cares about her clients. If you’re looking for someone who will go the extra mile, she’s the one to call. Highly recommend!"
We responded:
"Thank you so much for your wonderful review, Cailan! We're thrilled to hear that Kendall made the process easy and stress-free while finding a great policy for you. Your kind words mean a lot, and we’ll be sure to pass along your feedback to Kendall—we’re lucky to have her on our team! -Justin"
Profile photo of Denise Mickelsen

Denise Mickelsen

November 20, 2024

5  out of  5
rating by Denise Mickelsen
"Vicky is awesome! She has helped with all questions I have had regarding my policy and others I had considered!"
We responded:
"Thank you so much for the kind words, Denise! We're thrilled to hear that Vicky has been able to assist you with all your questions and help you navigate your options. We truly appreciate your trust and look forward to continuing to support you! -Justin"
Profile photo of Sarah Vasquez

Sarah Vasquez

November 1, 2024

5  out of  5
rating by Sarah Vasquez
"Love the customer service here! Especially from Kendall!!"
We responded:
"Thank you for your review, Sarah! I am so glad that you are pleased with our work, and especially Kendall. If we can do anything else for you, please feel free to contact my office again! -Justin"
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John Mulkey

November 1, 2024

5  out of  5
rating by John Mulkey
"Always very responsive to both our personal & business needs, thanks Justin! You and your staff are top notch, looking forward to another 20+ years as loyal customers! John & Peyton, AMI SERVICES"
We responded:
"John & Peyton, thank you so much for the wonderful review! We take pride in providing great customer service! We are so grateful for the opportunity to continue serving you! Thank you for choosing State Farm! -Justin"
Profile photo of Ebby Isbill

Ebby Isbill

October 31, 2024

5  out of  5
rating by Ebby Isbill
"Helpful & informative! Love the whole office especially Kendall"
We responded:
"Ebby, thank you for taking the time to leave such a kind review! We’re so glad we could meet your expectations! We’re here whenever you need us! -Justin"
Profile photo of Katy hand

Katy hand

October 30, 2024

5  out of  5
rating by Katy hand
"Working with Justin and his team is amazing. He has put together a great team that provides incredible customer service. They make sure you fully understand everything about your policy, what your coverage will be and any other questions you may have. You can tell that each person on his staff really care about helping you get the best thing for your situation!"
We responded:
"Katy, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Justin"
Profile photo of Mark Davies

Mark Davies

October 9, 2024

5  out of  5
rating by Mark Davies
"Caring and fantastic office staff"
We responded:
"Thank you so much for your five-star review, Mark! We’re thrilled to hear that you found our office staff caring and fantastic. Your appreciation means a lot to us, and we’re here to help whenever you need! -Justin"
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Jackie Johnson

September 27, 2024

5  out of  5
rating by Jackie Johnson
"Insurance coverage can be complex for me. Every time I have questions on coverage/s or the need for a new or different coverage , Vicki is readily available to explain the needs and or benefits of each coverage. That helps me make the decisions necessary that protects my home and autos. I truly appreciate her thoroughness and attention to detail in going over my insurance coverage with me! Thank you, Vicki!!"
Profile photo of James Mansfield

James Mansfield

September 26, 2024

5  out of  5
rating by James Mansfield
"Justin and his team are very thorough and great at what they do! He came highly recommended and I’ll do the same. I also want to point out that Brandy Wacaster has been great to work with!"
We responded:
"James, thank you for the five-star review! Our team takes great pride in providing thorough and exceptional service. We are very grateful for your recommendation! If you have questions or require assistance, please don't hesitate to reach out. Thank you for choosing State Farm! -Justin Meadows State Farm Insurance Agent, New Braunfels TX"
Profile photo of Noelle Taylor

Noelle Taylor

September 24, 2024

5  out of  5
rating by Noelle Taylor
"Highly recommend this agency! We moved from out of state and had/have several policies to transfer, and they are super helpful with everything. Special shout out to Vicki, who is fantastic and made us feel so welcome. Thank you!"
We responded:
"Thank you for the recommendation, Noelle! I’m thrilled that Vicki made you feel welcome, especially during the process of transferring your policies! Moving can be stressful, and I hope that my team was able to make this one part of the ordeal a little more pleasant. If there is anything else we can do for you, please contact my office. -Justin"
Profile photo of Patrick Phillips

Patrick Phillips

September 18, 2024

5  out of  5
rating by Patrick Phillips
"Fantastic staff! They always go above and beyond to make sure all of your needs are met."
We responded:
"Thank you so much, Patrick! I’m glad to hear that our team is taking care of you. If you ever need anything or have questions about your insurance, feel free to reach out anytime. Your support means a lot! – Justin"
Profile photo of Joe Swarthout

Joe Swarthout

September 17, 2024

5  out of  5
rating by Joe Swarthout
"My generation did not grow up in this technical era so I am tech challenged and when I had a problem with the State Farm app I went to the office for help. Matt worked with me until the problem was resolved. Customer service is a big issue with me and Matt meet my needs. Anytime I have an issue everybody is willing to help. This is a great agency and I appreciate your service."
Profile photo of Elise K

Elise K

September 16, 2024

5  out of  5
rating by Elise K
"Had such a great experience with their agent, Vicki! She knew exactly what I needed to do to solve the multitude of problems I had when it came to my car accident. Wouldn't want to work with anyone else! She's the greatest."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Vicki was able to assist you effectively and make the process smoother, especially in such a difficult situation. Your satisfaction is our top priority, and we'll be sure to pass along your praise to her! -Justin"
Profile photo of Evan Baird

Evan Baird

September 13, 2024

5  out of  5
rating by Evan Baird
"Matt helped me cut my insurance costs from Geico in half!"
We responded:
"Evan, thank you for the five-star review! I'm thrilled we could help with your insurance. If you need anything else, feel free to reach out. Welcome to the State Farm family! - Justin"
Profile photo of Digital D-Signs

Digital D-Signs

September 11, 2024

5  out of  5
rating by Digital D-Signs
"We have been a customer for over 15 years now. The team Justin has put together is fantastic! Brandy, and the whole staff is always very helpful and quick to respond. They make insurance easy for us."
We responded:
"Thank you so much for your loyalty over the past 15 years! We’re thrilled to hear that Brandy and the entire team have been helpful and quick to respond to your insurance needs. It’s always a pleasure working with you, and we’re here whenever you need us! We appreciate Digital D-Signs! – Justin"
Profile photo of Steve Shamburger

Steve Shamburger

September 10, 2024

5  out of  5
rating by Steve Shamburger
"I recently moved to New Braunfels, and Justin Meadows State Farm made transferring all of my insurance needs extremely easy. They were friendly and professional. Everyone in the office was very knowledgeable and helpful. They made it a seamless experience, and saved me alot of money as well. I had a great experience and would highly recommend this agency."
We responded:
"Thank you for sharing your experience, Steve! We’re glad we could assist with your insurance needs as you moved to the area. Don’t hesitate to reach out if you need anything else. Welcome to New Braunfels! – Justin"
Profile photo of Kristin Jeffers

Kristin Jeffers

September 7, 2024

5  out of  5
rating by Kristin Jeffers
"Justin was a wonderful help walking us through the process step by step to get a more competitive rate. We sincerely appreciate his help navigating us through the process, offering side by side comparisons, and answering all of our questions."
We responded:
"Thank you for the wonderful review, Kristin! I’m so glad to hear that I was able to assist you with your insurance needs and that I made your experience enjoyable! We greatly appreciate your feedback, and it was a pleasure working with you! -Justin"
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Daven Klein

September 3, 2024

5  out of  5
rating by Daven Klein
"Every time I go to visit Justin I am greeted with a smile and his team is amazing!"
Profile photo of Lissett Mahan

Lissett Mahan

August 28, 2024

5  out of  5
rating by Lissett Mahan
"I switched over to Justin recently after having some issues with our last agent. Immediately Mr Meadows reached out asking to meet to go over my polices to make sure I didn’t have any questions and had all the coverage I needed. It was so nice to be able to meet and go over everything I had and things I was missing. I appreciated him take time out of his day to do that for me. I highly recommend his office for all your insurance needs."
We responded:
"Lissett, thank you so much for your kind words! I'm glad I could help with your insurance needs. It was great meeting you. Your recommendation means a lot. If you need anything else, just let us know! - Justin"
Profile photo of Glenn Bankston

Glenn Bankston

August 27, 2024

5  out of  5
rating by Glenn Bankston
"Best in TX!"
We responded:
"Glenn, thank you for your five-star review! We appreciate the compliment. It’s an honor to serve great folks like you here in Texas. If there’s anything you need, just let us know! -Justin"
Profile photo of Rico Cecala

Rico Cecala

August 19, 2024

5  out of  5
rating by Rico Cecala
"Vicki has been great to deal with and has made transferring my policies from out of state easy."
We responded:
"Rico, thank you for your feedback! I'm glad to hear that Vicki has been great to work with and made transferring your insurance plans from out of state uncomplicated. If you need anything else, feel free to reach out! -Justin"
Profile photo of Debbie Stigall

Debbie Stigall

August 16, 2024

5  out of  5
rating by Debbie Stigall
"Justin and his team are amazing! They are always Good about finding ways to save me money! Customer service manager Brandy always goes above and beyond to help me!"
We responded:
"Debbie, thank you for your five-star review! I'm so glad to hear you’ve had a great experience with our team. Brandy and the rest of us are always here to help. Your support means a lot to us! -Justin"
Profile photo of Ragen Allsbrooks

Ragen Allsbrooks

August 15, 2024

5  out of  5
rating by Ragen Allsbrooks
"I worked with Vicki migrating several rental property policies over from one carrier to her office at State Farm, Vicki is knowledgeable, great to work with, and efficient. I highly recommend Vicki!"
We responded:
"Thank you, Ragen, for the wonderful review and high praise of Vicki! I’m thrilled to hear that she provided you with excellent service and assisted you with switching over to the Justin Meadows State Farm Agent team. We appreciate your kind review and your recommendation. -Justin "
Profile photo of Sheryl Proctor

Sheryl Proctor

August 13, 2024

5  out of  5
rating by Sheryl Proctor
"Justin Meadows - State Farm in the New Braunfels area goes the extra mile for his clients. When our 2022 Ram was totaled, we were offered what we considered a low replacement amount. Justin worked with State Farm to get the maximum amount for our vehicle, resulting in us getting several thousand more. The Justin Meadow's crew treats clients like family. I even received a phone call from them on my birthday just to check in on me and to wish me a happy birthday, this in addition to the birthday card they sent. Keep up the great personal customer service. The Proctors"
We responded:
"Thank you so much, Sheryl and the Proctor family! I'm thrilled to hear about your positive experience and that we could help you get a great outcome for your vehicle. It's our pleasure to treat our Good Neighbors like family, and we're glad those little touches made a difference. If you need anything else, just let us know! -Justin"
Profile photo of Cam S

Cam S

August 13, 2024

5  out of  5
rating by Cam S
"Brandy Wacaster provided top notch customer service! She helped me find more coverage at a cheaper rate for my home and auto bundle than what I was paying with LM and the process so so fast and seamless! I highlight recommend Justin Meadows State Farm agency highly recommend working with Brandy for any insurance needs or concerns!"
We responded:
"Cam, thank you for your five-star review! I'm so glad Brandy was able to help you choose home and auto coverage that fits your needs. If you need anything else, please feel free to reach out. We appreciate your high recommendation! -Justin"