State Farm® Insurance Agent Justin Meadows

"Caring and fantastic office staff"

"Justin and his team are very thorough and great at what they do! He came highly recommended and I’ll do the same. I also want to point out that Brandy Wacaster has been great to work with!"

"Highly recommend this agency! We moved from out of state and had/have several policies to transfer, and they are super helpful with everything. Special shout out to Vicki, who is fantastic and made us feel so welcome. Thank you!"

"Fantastic staff! They always go above and beyond to make sure all of your needs are met."

"Had such a great experience with their agent, Vicki! She knew exactly what I needed to do to solve the multitude of problems I had when it came to my car accident. Wouldn't want to work with anyone else! She's the greatest."

"Matt helped me cut my insurance costs from Geico in half!"

"We have been a customer for over 15 years now. The team Justin has put together is fantastic! Brandy, and the whole staff is always very helpful and quick to respond. They make insurance easy for us."

"I recently moved to New Braunfels, and Justin Meadows State Farm made transferring all of my insurance needs extremely easy. They were friendly and professional. Everyone in the office was very knowledgeable and helpful. They made it a seamless experience, and saved me alot of money as well. I had a great experience and would highly recommend this agency."

"Justin was a wonderful help walking us through the process step by step to get a more competitive rate. We sincerely appreciate his help navigating us through the process, offering side by side comparisons, and answering all of our questions."

"I switched over to Justin recently after having some issues with our last agent. Immediately Mr Meadows reached out asking to meet to go over my polices to make sure I didn’t have any questions and had all the coverage I needed. It was so nice to be able to meet and go over everything I had and things I was missing. I appreciated him take time out of his day to do that for me. I highly recommend his office for all your insurance needs."

"Best in TX!"

"Vicki has been great to deal with and has made transferring my policies from out of state easy."

"Justin and his team are amazing! They are always Good about finding ways to save me money! Customer service manager Brandy always goes above and beyond to help me!"

"I worked with Vicki migrating several rental property policies over from one carrier to her office at State Farm, Vicki is knowledgeable, great to work with, and efficient. I highly recommend Vicki!"

"Justin Meadows - State Farm in the New Braunfels area goes the extra mile for his clients. When our 2022 Ram was totaled, we were offered what we considered a low replacement amount. Justin worked with State Farm to get the maximum amount for our vehicle, resulting in us getting several thousand more. The Justin Meadow's crew treats clients like family. I even received a phone call from them on my birthday just to check in on me and to wish me a happy birthday, this in addition to the birthday card they sent. Keep up the great personal customer service. The Proctors"

"Brandy Wacaster provided top notch customer service! She helped me find more coverage at a cheaper rate for my home and auto bundle than what I was paying with LM and the process so so fast and seamless! I highlight recommend Justin Meadows State Farm agency highly recommend working with Brandy for any insurance needs or concerns!"

"I just switched to state farm. Vicki made the process so easy. She was so amazing and professional. I'm glad I signed up with state farm!"

"Always a great experience working with Justin!"

"Matt Wagar continually provides excellent service and works to find the best rates with the most coverage for our family. He is a pleasure to do business with every time we call."

"I have never received more professional, dedicated customer service than what I've experienced with Justin Meadows. He is attentive, he listens to understand, and provides solutions to problems that leave you feeling confident in your policy decisions. Home, auto, and business coverage - and we could not be more satisfied. The highest of recommendations to Justin Meadows and his agency. You don't even know how amazing your insurance experience can be!"

"Sign up for State Farm if you’re a good driver with an excellent driving record and enjoy having your rate increased when you change vehicles, every time your policy renews, or just whenever they want because “everyone else had a 5% rate increase so we did that as well.”"

"Very professional and cares about his clients as well as his staff and it shows! I work with a lot of insurance companies for work and I can say Justin and his team go above and beyond for their clients."

"Always been treated fairly with good responsiveness. See no reason to change. Dr. Johnnie Rosenauer"

"Great services and friendly people."

"I had the absolute worst experience with this agency. First, my auto/renters policy went up immensely bc “Texas got a rate increase” I removed a vehicle and lost my multi car discount-which is fine. I called them and it was supposed to be $175m after 2 months of $190. The very next month I got a letter that it was going to be $266/m. I spoke to them again and asked for my policy to be taken off automatic draft. I called later that day and canceled bc I found a policy paying one hundred dollars less a month. The following week, $266 was taken out of my account. I called again and was told there was miscommunication between the agents and billing and I should expect a refund. I called a few more times and was told the same thing. 2 weeks went by and the money was still not in my account. I opened some mail from SF and saw a check for $8.62. So I called again. They said it was supposed to be $144 and that I canceled in the middle of my policy. Never in my life have I paid for a policy while in the middle of a billing period. In the past, if I cancelled a policy, I would get a refund of money paid. I asked them to send me my statements. Every payment for every billing period. I have yet to receive that statement. I’m my opinion, there was no miscommunication except to me. Not one time that we were on the phone, was I told what my refund would be or that I would be receiving a check. As far as I’m concerned, I am still owed $122. This is a bad business practice. I believe the agents intentionally kept my auto draft going after my policy was canceled bc they knew they would not be refunding the full amount. I should have been notified what the situation was, instead I was told how their insurance went up too. I’m just grateful I was able to find a reasonable price for a new policy. I’m disappointed in the State Farm brand. From what I’ve been told, there are MANY people with horror stories about their recent experiences with State Farm."